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- Frontplate - Antracite Grey | Teltonika Energy
EVC 2 – Smart, Reliable, Customisable EV Charger | Accessories Frontplate - Antracite Grey Order code: Cosmetic exchangable frontplate for the charger. You can easily change the colour of your charger yourself if you want to try a new look, or match with a new EV. Made from UV resistant thermoplastic. Cable unit frontplate is made from 1 piece, socket - from 2 pieces. features downloads ordering support features support Title Spec title Spec text Spec title Spec text Title Spec title Spec text Spec title Spec text MORE FEATURES Compatible products Less products More products compatible ACCESSORIES Less products More products
- TeltoCharge has received the EUR1 certificate
Stay up to date with product releases, company milestones, and the latest EVC 2 innovations in the Teltonika newsroom. More News 4/2/2026 New partnership with UK EV Installers to expand smart charging in the UK 3/19/2026 Teltonika Energy and Powerverse Announce Strategic Partnership 3/10/2026 Partnership with Kelvelec in the UK TeltoCharge has received the EUR1 certificate 3 June 2024 TeltoCharge has received the EUR1 certificate, which confirms the European Union (EU) origin of chargers and removes import duties in some countries. A EUR1 certificate, also known as a 'movement certificate,’ is a customs document used in trade between the European Union (EU) and certain non-EU countries. The certificate confirms that goods exported from the EU are of preferential origin and qualify for reduced import duties or even exemptions from import duties in the destination country. The European Union has preferential trade agreements with the following countries: Europe: Iceland, Faroe Islands, Liechtenstein, Kosovo, Bosnia-Herzegovina, Georgia, Albania, Macedonia, Republic of Moldova, Ukraine, Norway, Switzerland, and Serbia. Middle East: Jordan, Lebanon, Israel. Africa: Morocco, Algeria, Egypt, South Africa, and Tunisia. America: Dominican Republic, Chile, Mexico, and Colombia. The complete list of trade agreements that the European Union has signed and is currently negotiating with other nations is available on the website of the European Commission’s Directorate General for Trade. LIKE THIS STORY? Share it with friends! Facebook X (Twitter) LinkedIn Copy link GOT A QUESTION? We’re here to help! CONTACT US
- Partnership with Kelvelec in UK | Teltonika
Stay up to date with product releases, company milestones, and the latest EVC 2 innovations in the Teltonika newsroom. More News 4/2/2026 New partnership with UK EV Installers to expand smart charging in the UK 3/19/2026 Teltonika Energy and Powerverse Announce Strategic Partnership 3/10/2026 Partnership with Kelvelec in the UK Partnership with Kelvelec in the UK 10 March 2026 We are glad to announce our partnership with Kelvelec, a UK electrical distributor. Over the past 25 years, Kelvelec has established a prominent position within the British electrical industry. Continuously working to evolve, adapt, and expand, Kelvelec consistently offers new products, innovates with up-to-date technology, and maintains an expanding workforce, all of whom place a high importance on customer service and promptness. Kelvelec have proudly been awarded three ISO Certifications, 9001: Quality Management Systems, 14001: Environment Management System and 45001: Health and Safety. This demonstrates Kelvelec's dedication to ongoing improvement and enhancement to provide the highest level of service for their customers as well as making sustainable steps towards reaching Net Zero. In 2020, Kelvelec expanded its range of products to incorporate EV charging. With this partnership, we aim to provide easy access to TeltoCharge in the UK market with the Kelvelec team, who are dedicated to ensuring that you will have TeltoCharge in the right place, at the right time. LIKE THIS STORY? Share it with friends! Facebook X (Twitter) LinkedIn Copy link GOT A QUESTION? We’re here to help! CONTACT US
- Quadruple charger mounting pole | Teltonika Energy
EVC 2 – Smart, Reliable, Customisable EV Charger | Accessories Quadruple charger mounting pole Order code: Large and sturdy mounting pole for more industrial application. Has an internal IP 55 rated 36 module size electrical mounting panel with din rail for mounting all electronic components such as smart meters or protective devices internally. Allows to simplify cable laying process and using thicker wiring, which is then split internally in the pole. Or to even daisy-chain electric cabling from one mounting pole to another to further reduce installation time and cost of wiring. Works especially great for large parking spaces where internal lanes allow 4 cars to be parked around the charging pole. Best solution for scale economy for larger projects. features downloads ordering support features support Title Spec title Spec text Spec title Spec text Title Spec title Spec text Spec title Spec text MORE FEATURES Compatible products Less products More products compatible ACCESSORIES Less products More products
- Teltonika Energy and UK EV Installers Announce Strategic Partnership
Stay up to date with product releases, company milestones, and the latest EVC 2 innovations in the Teltonika newsroom. More News 4/2/2026 New partnership with UK EV Installers to expand smart charging in the UK 3/19/2026 Teltonika Energy and Powerverse Announce Strategic Partnership 3/10/2026 Partnership with Kelvelec in the UK New partnership with UK EV Installers to expand smart charging in the UK 2 April 2026 We are partnering with UK EV Installers , a leading online EV charging reseller in the United Kingdom, to expand access to smart EV charging solutions across the UK. Through this collaboration, UK EV Installers will include our connected AC charging solutions in its portfolio for both residential and commercial applications. By combining our reliable, efficient and cost-effective EV charging hardware with UK EV Installers’ nationwide sales and installer network, we are making it easier for drivers and businesses to select, purchase and install smart chargers from a single, trusted source. Together, we aim to accelerate EV adoption by delivering competitive, future-ready charging solutions, supported by professional installation and strong after-sales service. This partnership marks an important step in strengthening our presence in the UK market and building long-term relationships with specialist e-mobility partners focused on quality and customer experience. LIKE THIS STORY? Share it with friends! Facebook X (Twitter) LinkedIn Copy link GOT A QUESTION? We’re here to help! CONTACT US
- Become a Teltonika Partner
Partner with Teltonika Energy to expand your EV charging business. Access exclusive resources, support, and growth opportunities. BECOME OUR PARTNER Partner with us to grow your business and deliver smarter, more adaptable EV charging solutions. BECOME A PARTNER Whether you’re an installer, distributor, integrator, or construction professional, we’re here to empower your success. The green transition calls for agility, collaboration and shared innovation – and together, we can lead it. TAILORED SOLUTIONS FOR EVERY PARTNER Installers Resellers Charge point operators Construction companies Supporting you in the field – every step of the way Every great EV experience begins at installation. Your skill and precision define the customer journey – and we’re here to make it effortless. With EVC 2, achieve faster installations, happier clients, and fewer on-site follow-ups through remote diagnostics and setup support. BECOME A PARTNER PERKS & BENEFITS ADAPTABLE product Work with a smart, reliable EV charger that adapts to any installation. Deliver a seamless, automated charging experience that helps your clients reduce everyday energy costs. Complete Ecosystem All the accessories and equipment you need, all in one place. Simplify your logistics, reduce costs, and meet every regulatory or tender requirement with ease. Partner Resources & Materials Access everything you need for a successful start – installation videos, manuals, datasheets, and ready-to-use marketing assets. We’ll also help you bring your own promotional ideas to life to reach even more customers. Real Support, Real People Get genuine, human support when it matters most. We know on-site delays can cost time and trust – that’s why our RMS platform and engineering team are always with you, ensuring smooth installations and quick resolutions. Built for the Long Term With a full suite of connectivity options, automated updates and remote management, after-sales support becomes effortless. Resolve client questions anytime, anywhere. Dedicated Account Manager Your dedicated account manager ensures every question is answered and every need is met – giving you a consistent, accountable partner from day one. BECOME OUR PARTNER As part of Teltonika IoT Group, we bring over 27 years of global innovation and manufacturing excellence to every partnership. BECOME OUR PARTNER HOW IT WORKS 1 APPLICATION Submit your application for review by our partnership team. 2 CONFIRMATION We’ll acknowledge receipt and keep you updated on the process. 3 VERIFICATION Our team assesses your suitability for the programme. 4 AGREEMENT Upon approval, we formalise our collaboration through a partnership agreement. 5 ONBOARDING You gain full access to our support hub and knowledge centre. 6 START Start delivering exceptional EV charging experiences with EVC 2.
- Teltonika Energy newsletter
Stay informed with the latest updates, product news, and EV charging insights from Teltonika Energy. Subscribe today.
- Residential | Teltonika Energy
Residential Use case catalogue
- EU Data Act | Teltonika Energy
EU Data Act CONTACT US Updated YOUR DATA RIGHTS UNDER THE EU DATA ACT - WHAT YOU CAN DO WITH OUR APP DATA Introduction UAB Teltonika Energy, a company registered in Lithuania, is the manufacturer of the connected products „TeltoCharge“ (1st generation) and „EVC 2“ (2nd generation), which operate with the Teltonika EV Charging mobile application. These products connect via Bluetooth and OCPP (optional), enabling users to monitor and manage their charging activities. The EU Data Act (Regulation (EU) 2023/2854) applies from 12 September 2025 and establishes rules on the fair access to and use of data generated by connected products and related services. In simple terms, the regulation ensures that users of connected devices can access, download, and share the data those devices generate, in a structured, commonly used, and machine-readable format. In the context of the EU Data Act, the user of our product is the “data holder” — meaning that the data generated by the charging station and the mobile app belongs to the user. Teltonika Energy does not have access to, store, or otherwise retain this data. All data remains on the user’s device and can be directly accessed and exported by the user through the Teltonika EV Charging app. This statement applies worldwide, wherever our products are used, with EU Data Act rights being ensured where the regulation is applicable. What Data You Can Download When using the Teltonika EV Charging mobile application with your TeltoCharge (1st generation) or EVC 2 (2nd generation) charging station, you can access and export the following categories of data generated locally by your charger: 1. Session Data – o Energy delivered (kWh); o Charging type (grid or solar); o Charging duration; o Session start and end times; o Session cost (if configured). 2. Charger Status Data – o Current operating state (Available, Charging, Suspended, Faulted); o Error codes; o Charger temperature; o Firmware version. 3. User Settings – o Charging schedules; o Authentication preferences (RFID card, app start); o Renewable energy configuration settings. 4. Installer Settings – o Installation parameters; o Load balancing and load management settings; o Renewable energy configuration settings; o Communication settings with third-party devices. 5. Maintenance and Diagnostics – o Partially plain text, partially binary diagnostics file; o Live diagnostics data; o Firmware version. Format and Access Data can be exported in .xlsx, .log formats. Export is possible in two ways: 1. Bluetooth connection directly between the mobile app and the charger; 2. OCPP connection, when the user has connected the charger to an OCPP server of their choice. Users can select a specific time frame via the in-app calendar function to download either all data for that period or only selected time frame. Exports include metadata such as the time zone, date, and charger serial number. Limitations Data stored by third-party OCPP backends or any other data not listed above is not downloadable from the app. The app only displays and exports data generated locally by the charger. There are no retention limits — data remains available in the app until you choose to delete it or uninstall the app and it‘s data. How to Access and Export Your Data You can export data from your TeltoCharge (1st generation) or EVC 2 (2nd generation) charging station through the Teltonika EV Charging mobile application using either a Bluetooth connection or an OCPP connection. 1. Export via Bluetooth When your charger is connected to the app via Bluetooth, you can: a) Usage Data Export 1. Open the app and choose your charger. 2. On the main charger window, select “View all usage” on the dashboard. 3. Press the button in the top right corner. 4. Select the desired time frame of usage. 5. Press “Download”. 6. Open the downloaded file in the app’s downloads list. 7. Press the share icon in the top right to save it to your phone or share it elsewhere. b) Diagnostics Data Export 1. Open the app and choose your charger. 2. Press the settings icon in the top right. 3. Select “Diagnostics” → “Troubleshoot file”. 4. Choose “Download troubleshoot file”. 5. Open the troubleshoot file from the app’s downloads list. 6. Press the share icon in the top right to export. Bluetooth-based downloads take up to 5 seconds and require the charger to be powered on. 2. Export via OCPP If your charger is connected to an OCPP backend, you can trigger exports in the same way as without connection to an OCPP backend. The app retrieves data live from the charger via Bluetooth. For export procedures there are no technical restrictions on our side. 3. User Controls You can filter and export specific sessions or select a custom time range. There is no maximum time range for exports. Exports can be repeated as often as you wish. 4. Security and Permissions Before exporting, the app must be paired with the charger using a unique, charger-specific code. Usage data is exported in .xlsx format. Diagnostic files contain a small amount of plain text and other sections are in binary data. 5. Additional Notes Export works offline when using Bluetooth (as long as the charger is powered on). Exports are instantaneous, even if the charger is in use. Upon completion, a confirmation bar appears at the bottom of the screen. Sharing Your Data with Others As the user of a TeltoCharge (1st generation) or EVC 2 (2nd generation) charging station, you are the data holder under the EU Data Act. This means you have full control over the data generated by your charger and the Teltonika EV Charging mobile application. 1. User-Initiated Sharing You can freely share your exported .xlsx, .log files with any recipient of your choice using your own preferred method (e.g., email, cloud storage, USB). Files are first downloaded to your mobile device from the app and can then be shared through any available sharing method on your device. Teltonika Energy will not share your data with any third party unless you initiate the sharing. 2. Automatic Sharing via OCPP If you connect your charger to an OCPP backend of your choice, all relevant data will also be sent automatically to that backend. This allows the backend operator (e.g., charging network, fleet operator, energy management system) to access your data directly. User consent is required—connecting your charger to an OCPP backend is a voluntary action that enables this data transfer. Teltonika Energy has no contractual agreements with specific OCPP providers—you may connect to any compliant backend without discrimination. 3. Third-Party Access Rules The primary way for a third party to obtain your data is for you to share it manually. If your charger is connected to an OCPP backend, the backend may retrieve your data according to its own system capabilities and policies. Once you share your data, the third party’s own privacy policy and terms will apply—Teltonika Energy is not responsible for how your data is handled after it leaves your control. 4. Security Considerations We recommend sharing your data only with trusted parties. Diagnostic files may contain technical details about your charger and are partially plain text, partially binary data. These files can be fully interpreted only with proprietary software available exclusively to Teltonika Energy. Personal Data and Privacy At UAB Teltonika Energy, we respect your privacy and comply with the General Data Protection Regulation (GDPR) and the EU Data Act. We do not store any personal data or usage data from your charger or the Teltonika EV Charging mobile application. The app does not require user registration, and there is no cloud account associated with its use. Bluetooth-only use: No data is sent to Teltonika Energy servers. All data remains on your device and your charger. OCPP-connected use: Data is sent only to the OCPP backend selected by you. We do not operate any backend and cannot access the data sent to it. The only data we can see is Google Firebase service data, handled in accordance with Google Firebase’s own policies. If we ever process any personal data (for example, if you contact us directly), we will do so on a lawful basis such as your consent, performance of a contract, or our legitimate interests. You have rights under GDPR, including the right to access, rectify, erase, and port your personal data, as well as to restrict or object to processing. For full details, please refer to our Privacy Policy . Business-to-Business Access Teltonika Energy does not store any data generated by your charger or the Teltonika EV Charging mobile application and therefore cannot provide such data directly to other businesses. Third-party businesses (such as energy providers, fleet operators, or OCPP service providers) can only obtain your charger data in the following ways: 1. User-initiated sharing – You manually export the data from the app and provide it to the business. 2. Automatic transfer via OCPP – You connect your charger to an OCPP backend of your choice, and the data is transferred directly to that backend in line with its own policies. We provide only OCPP connectivity as the integration method for automatic data sharing and do not operate or control any OCPP backend. You may connect your charger to any OCPP-compliant backend without discrimination, and we have no exclusive agreements with any backend providers. Data sharing that you initiate is free of charge. Teltonika Energy does not provide direct business-to-business data sharing services. Once your data is shared with a third-party business—whether manually or via OCPP—that business is solely responsible for the security, processing, and further use of your data. Trade Secrets and Limits Under Article 4(6) of the EU Data Act, UAB Teltonika Energy is not required to make available any information that qualifies as a trade secret, provided that withholding such information does not prevent users from exercising their right to access and use their data. We protect the following categories of technical and commercial information as trade secrets: Firmware source code and binaries Encryption keys and security certificates Internal hardware schematics Proprietary communication protocols Manufacturing process details Any other information that qualifies as a trade secret under applicable law Diagnostic files generated by the charger are partially plain text, partially binary data and require proprietary software available only to authorized Teltonika Energy service personnel. These files are not required for normal user access under the EU Data Act and are used solely by our support team to investigate faults and provide assistance. By applying these limits, we ensure that all data necessary for your use of the product is accessible while safeguarding our intellectual property and product integrity. Contact Information & Support If you have questions regarding your data access rights, privacy, or this EU Data Act statement, you can contact us at: UAB Teltonika EnergyDitvos str. 6, LT-02121 Vilnius, LithuaniaEmail: teltonika.energy@gmail.com We aim to respond to all data-related inquiries within 30 days, in accordance with applicable regulations. When submitting a request, please include: Proof of ownership of the charger Charger serial number Company name from whom the charger was purchased We provide support in English and Lithuanian. Please note: This email contact is only for matters related to data access, privacy, and the EU Data Act. General product support for our B2B customers is handled through our HelpDesk system. For technical documentation and resources, visit our Technical Wikipedia . For corporate information, visit Teltonika Energy or our Group Website . If your charger is connected to an OCPP backend, please contact your OCPP backend provider for data stored on their systems.
- Product maintenance policy | Teltonika Energy
Product maintenance policy CONTACT US Updated 2023-03-30 FIRMWARE UPDATES Firmware updates are an essential part of maintaining network devices. They not only secure your devices but also ensure continuous improvements in functionality, stability, and performance. Security Enhancements Firmware updates address security vulnerabilities identified in earlier versions. These vulnerabilities could be exploited by hackers, putting your network at risk. By regularly updating your firmware, you protect your network from malware, ransomware, data breaches, and other cybersecurity threats that could arise from outdated software. Security updates often include encryption enhancements, making it more difficult for unauthorized parties to intercept or manipulate your data. Performance Improvements Updates correct software bugs that may degrade device performance, ensuring smooth operation. Enhancements may improve memory usage, processing speed, and overall device responsiveness. By resolving performance issues and bugs, firmware updates help to avoid unexpected downtimes or device malfunctions, maintaining network stability. Feature Updates Each firmware update may introduce new features and capabilities, giving users access to the latest tools and network functionalities. New firmware may allow for more granular control over device settings, offering improved customization and network management options. Updates may introduce compatibility with newer technologies, ensuring your devices work seamlessly with the latest hardware and software solutions. Compliance and Compatibility Staying up to date with firmware ensures that devices remain compliant with evolving regulatory requirements, such as cybersecurity laws and data protection standards. Firmware updates ensure that devices maintain compatibility with industry standards, protocols, and certifications, such as ISO and IEEE standards. As your network infrastructure grows, keeping firmware updated ensures that all devices communicate effectively and remain compatible with each other. PROPER DEVICE INSTALLATION AND CARE Proper installation and maintenance of network devices are key to ensuring their longevity and preventing hardware failures. The following section outlines the requirements for setting up and maintaining your devices. Devices should be securely mounted. Ensure that routers, gateways, and switches are properly affixed. Devices should not be left to move freely or placed in unstable locations where they can fall or be damaged. Proper ventilation is crucial for the efficient operation of networking equipment. Ensure that devices are placed in ventilated areas to prevent overheating. Avoid stacking devices on top of each other and ensure there is adequate space around each device for air circulation. Place devices in environments that are free from excessive dust, moisture, and extreme temperatures. Avoid placing equipment in areas with direct sunlight or near heat sources. Maintaining an optimal environment will help extend the lifespan of your devices. Use appropriate cable management techniques to organize and secure cables connected to your devices. This not only ensures a tidy setup but also prevents accidental disconnections and reduces the risk of physical damage to the cables and connectors. Ensure that devices are connected to a stable and reliable power supply. Surge protectors or uninterruptible power supplies (UPS) can be used to protect against power fluctuations and outages. CLIENT RESPONSIBILITIES To ensure the ongoing security and performance of networking devices, clients have an active role in keeping devices updated and properly maintained. Regular Firmware Updates Clients should check for firmware updates at least once a quarter to ensure they are running the latest version. This helps avoid security risks and ensures optimal performance. Methods to Check Updates Visit our Firmware & SDK Downloads page for the latest updates. Subscribe to our newsletter to receive the latest firmware updates notifications directly to your inbox. During the initial setup of your device, you will be prompted to subscribe to our new firmware version newsletter. For routers and gateways , starting from firmware version 00.07.07.1, the device WebUI displays notifications about new firmware and modem version availability. This also applies to switches beginning with firmware version 00.01.02. Navigate to the System -> Firmware window in the WebUI to find the latest device and modem firmware versions available on the server. From firmware version 00.07.09 onwards Navigate to Services -> Events reporting, there you can configure the events reporting functionality to receive notifications about new firmware versions. If you use our Remote Management System (RMS), you will receive notifications about new firmware version availability. Our Teltonika RMS and Teltonika RutOS applications will notify you about new firmware version availability. Teltonika RutOS on App Store Teltonika RMS on App Store Teltonika RutOS on Google Play Teltonika RMS on Google Play Security Best Practices Clients should follow security guidelines whenever a device is exposed to the internet in some way. Before performing any firmware update, clients should back up their device configurations and ensure all upgrade procedures are followed as per the device's user manual to avoid losing custom settings in the event of an update failure. After firmware updates, it is important to test the device’s performance and ensure that all systems are functioning correctly. Clients are responsible for ensuring the proper installation of devices by following the guidelines provided and seeking professional installation services when necessary. In case of any issues or uncertainties related to firmware updates contact our technical support team for assistance. COMPANY DISCLAIMER TELTONIKA NETWORKS UAB is not responsible for any performance issues, security breaches, or malfunctions that result from the failure to update firmware regularly. Clients are solely responsible for ensuring their devices are running the most up-to-date firmware versions to protect their networks and maintain optimal device performance. Support for devices running outdated firmware may be limited or unavailable. In such cases, clients may need to update their firmware before receiving full support services. TELTONIKA NETWORKS UAB strives to deliver high-quality, reliable firmware updates for all products. Minor bugs or imperfections that do not substantially affect the overall performance, functionality, or security of the product do not warrant claims for refunds, compensation, or damages. In the event of any critical issues or those affecting product performance or security, we will take appropriate measures to provide fixes or updates through future firmware releases. Clients are encouraged to regularly update their devices to ensure the best possible performance and to report any significant issues to our technical support team for prompt attention. Firmware and its updates are the intellectual property of TELTONIKA NETWORKS UAB and protected under copyright law. Copying and distribution of the firmware and its updates outside TELTONIKA NETWORKS UAB products is an infringement of copyright and is subject to liability. Clients also shall not, and shall not permit any third party to, reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying algorithms, or structure of any firmware. This prohibition includes but is not limited to any efforts to modify, adapt, create derivative works from, or otherwise exploit the firmware in a manner not expressly authorized by TELTONIKA NETWORKS UAB.
- Commercial buildings | Teltonika Energy
Commercial buildings Use case catalogue
- Accommodation | Teltonika Energy
Accommodation Use case catalogue







